Sky Go was launched all the way back in 2006, and 14 years later, it’s still being used by tonnes of Sky TV customers.
Mac Will Not Play Dvd
The desktop app can be downloaded and used on both Windows and Apple devices. Sky includes this feature in their packages at no extra cost. They say you can “stream live and catch up TV from your Sky package on your phone, tablet or laptop.”
Take Sky Kids with you on the go. Download games to play wherever you are. Customers with Sky Go Extra, Sky Multiscreen or Sky Q multiscreen can also download shows. Help us make Sky Kids even better. We make every effort to test Sky Kids on many Android devices, if you do experience issues please let us know the exact device. Just bought a new Mac and trying to install Sky Go, but when clicking the installer it comes up saying 'can’t be opened because Apple cannot check it for malicious software.' And that it needs to be updated by the developer. Any ideas how to navigate this or are Sky issuing an updated version soon?
- Using Sky Go, freshly installed this morning, on a Mac desktop using Mojave. I have chosen the Download to Computer option for something which, it turns out, is on a channel I don't subscribe to - so I want to delete it. I cannot find the download anywhere in my user folders, and the App does no.
- Download TV programmes to watch offline by installing the free Sky Go Desktop. This software is optional, but it will help you enjoy the Sky Go experience to the full on your PC or Mac. With Sky Go Desktop you can: - watch programmes offline on one computer - ensure top-quality viewing, even with a slow internet connection - buy programmes to.
But, for anyone who has paid out for Sky subscription as well as an Apple Mac, it’s probably quite disheartening when the two don’t work together.
All the excitement of being able to view your favourite Sky channels from the comfort of your laptop, whether you’re commuting or spending the day in our duvet, comes to a bit of an anticlimax when you find that Sky Go is not working on your Mac.
So, let’s take a look at why this problem occurs and what exactly you can do to fix it.
Why is Sky Go not working on my Mac?
Although many electronics can encounter glitches which are fixed with a simple ‘switch off and on again’, this Sky Go error is more likely to require something a little more complex.
But, before we begin troubleshooting, be sure to check that everything is plugged in correctly when it comes to the devices involved including the broadband router and Sky Q box.
Sky Go Not Downloading On Mac
Sky Go may not be working on your Mac for the following reasons:
- Software or operating system needs updating
- A new operating system is not compatible with the Sky Go app
- A security block or firewall is in use, disabling the Sky Go app from being downloaded/working
- The Mac settings are blocking the download of Sky Go
- The Sky Go app has downloaded to an incorrect location on your Mac
Sky Go won’t install on Mac: Catalina OS
If you’re having issues installing Sky Go you may encounter one of the following error messages:
- “…can’t be opened because it is from an unidentified developer.”
- “Sky Go installer can’t be opened because Apple cannot check it for malicious software.”
For a solution on the second error message, visit the Apple website here.
Are Apple’s security features stopping the Sky Go download?
As with any tech, Apple Macbooks come with their pros and cons. And while the security on a Mac is top-notch, it can block some perfectly good apps from being downloaded due to Apple’s tight safety measures.
As much as we all appreciate being shielded from viruses and malware, sometimes these security features get in the way and block apps such as the Sky Go desktop app.
By going into your system settings, there are some simple changes that can be made to allow Sky Go to begin installing.
System Preferences > Security and Privacy tab > Click the lock icon > Enter password > General tab > Change setting for ‘Allow apps downloaded from’ to ‘App Store and identified developers’.
Where is the Sky Go download located?
Another issue that can occur when downloading the Sky Go app is that it ends up downloading to a location that doesn’t make any sense.
To find out where your Sky Go app has downloaded open the Finder.
Now, locate the app which could be in the Applications folder or the Downloads folder.
You’ve found the Sky Go app, so now, right-click on the app icon.
Select ‘Open’ from the menu and the app will open.
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Sky Go app keeps crashing on Mac
Having issues installing the Sky Go app is a different kettle of fish to having a problem with playback on the app.
So, let’s take a look at what to do if the Sky Go app keeps crashing on your Mac.
Firstly, you can try creating an alternative Sky ID to log in and use the app.
- Create a new Sky ID and link the account to your existing one.
- Restart your device and log back into Sky Go.
Mac Will Not Start Up
Additionally, if you receive an error message when Sky Go fails to load, you may be faced with the options of ‘retry’ or ‘continue’.
Keep pressing ‘retry’ when the error message appears. After a few attempts, choose ‘continue’. You should now be logged out of the app. Once you restart Sky Go, things should work correctly.